At PrimeCare Waiver Supplies LLC, we protect all Protected Health Information (PHI) and administrative metadata collected through our online procurement portal. Although we function strictly as a non-clinical supply broker rather than a hands-on medical provider, our digital infrastructure fully complies with the federal Health Insurance Portability and Accountability Act (HIPAA) and Pennsylvania Department of Human Services (DHS) data handling standards. We ensure absolute confidentiality for all state personnel, participants, and family employers.

Information Collection & Safeguards

Our secure intake forms capture necessary routing details. This includes case manager names, agency affiliation, participant initials or State Case IDs, designated FMS clearinghouses (Tempus Unlimited, Palco, or PPL), and domestic home shipping addresses. To maximize data privacy and comply with HIPAA regulations, our forms are legally restricted from collecting full participant names, social security numbers, or clinical medical history files on our public web servers.